Help & FAQ
Find answers to common questions about using Sydney Pet Care Directory
Frequently Asked Questions
How do I search for dog boarding facilities?
You can search by suburb using the search bar on the homepage or browse all facilities on the dog boarding page. Use filters to narrow down by features like webcam access, emergency vet partnerships, or ratings.
Are the business listings verified?
Yes! All businesses in our directory have verified contact information, accurate business hours, and real Google reviews. We regularly update our listings to ensure accuracy.
How do I contact a facility?
Each business profile includes direct contact information: phone numbers (clickable for mobile), website links, and email addresses. You can contact them directly using your preferred method.
Are the reviews real?
Yes! All reviews are imported directly from Google and represent authentic feedback from real customers. We display the review count, average rating, and recent reviews for each facility.
How do I find facilities in my suburb?
Use the suburb filter on the dog boarding page, or visit suburb-specific pages (e.g., /dog-boarding/suburb/bondi) to see all facilities in a particular area with local statistics and comparisons.
What information is included for each facility?
Each listing includes: contact details (phone, email, website), business hours, Google rating and reviews, location/suburb, available services, and special features like webcam access or emergency vet partnerships.
Can I book directly through the website?
Currently, we provide contact information so you can reach out to facilities directly. Booking integration is planned for future updates.
How often is the information updated?
We regularly update business information and sync Google reviews weekly to ensure accuracy. If you notice outdated information, facilities can contact us to update their details.
What does the comparison table show?
Comparison tables on suburb pages allow you to see key information side-by-side: ratings, review counts, price ranges, and available features for facilities in the same area.
Is the directory free to use?
Yes! Sydney Pet Care Directory is completely free for pet owners. There are no registration requirements or fees to search and view business listings.
How to Use the Directory
1. Search or Browse
Start by searching for your suburb on the homepage, or browse all dog boarding facilities. Use the filters to narrow down by features, ratings, or location.
→ Start searching2. Compare Facilities
View business cards with key information, ratings, and features. Use comparison tables on suburb pages to see side-by-side comparisons.
→ Browse all facilities3. Read Reviews
Click on any facility to see their full profile with Google reviews, detailed information, and contact details. Reviews are authentic and imported from Google.
4. Contact Directly
Use the phone, email, or website links on each business profile to contact facilities directly. On mobile, phone numbers are clickable for instant calling.
Understanding Features
⭐ Ratings & Reviews
Star ratings and review counts come directly from Google. Higher ratings and more reviews generally indicate established, trusted businesses.
✓ Verified Listings
All businesses have verified contact information and accurate hours. We regularly check for accuracy to ensure reliable information.
📍 Suburb Pages
Browse facilities by suburb to find options near you. Each suburb page includes local statistics and comparison tables.
🔍 Smart Filters
Use filters for specific features like webcam access, emergency vet partnerships, 24/7 supervision, or pickup/delivery services.
Still Have Questions?
The best way to learn more is to start searching! Browse our directory to see all available facilities and features.