Privacy Policy

Last updated: November 4, 2025

Aussie Pet Services ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aussiepetservices.com.

1. Information We Collect

1.1 Business Information

We display publicly available information about pet service businesses, including:

• Business names and trading names
• Physical addresses and contact details
• Business hours and services offered
• Google reviews and ratings
• Website URLs and social media links

1.2 User Data We Collect

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Usage Data: Pages visited, time spent on pages, links clicked, search queries, referring URLs
• Device Information: Browser type, device type, operating system, IP address (anonymized)
• Location Data: Approximate location based on IP address (city/suburb level only)
• Interaction Data: Scroll depth, button clicks, form interactions (if implemented)

2. How We Collect Information

2.1 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics 4)
• Performance Cookies: Collect information about how you use our website to improve user experience

Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our website.

2.2 Google Analytics

We use Google Analytics 4, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how users interact with our website. The information generated about your use (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Display accurate pet service business information and facilitate connections between pet owners and service providers
• Improve User Experience: Analyze usage patterns to improve website navigation, content, and features
• Website Analytics: Understand which pages and features are most valuable to users
• Technical Maintenance: Monitor and fix technical issues, optimize performance
• Security: Detect and prevent fraud, abuse, and security incidents

4. Data Sources

Business information displayed on Aussie Pet Services is sourced from publicly available sources, including:

• Google Places API and Google My Business profiles
• Business websites and social media profiles
• Public business directories and registrations
• User-submitted information (verified before publication)

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: Google Analytics for website analytics (as described above)
• Legal Requirements: If required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, safety, or those of our users

6. Data Retention

We retain analytics and usage data for up to 26 months (Google Analytics default retention period). Business information is retained as long as it remains publicly available and relevant.

7. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988, you have the following rights:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Opt out of analytics tracking using browser settings or the Google Analytics opt-out add-on
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Business Owner Rights

If you own or manage a pet service business listed on our website:

• You can request updates to your business information
• You can request removal of your listing (subject to verification)
• You can claim your business profile for enhanced features

Please contact us using the details below to exercise these rights.

9. Security

We implement reasonable security measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our website contains links to third-party websites (business websites, social media profiles, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For complaints about privacy breaches, you may also contact the Office of the Australian Information Commissioner: